Your Content, Our Priority

Leading studios, broadcasters, and streaming services around the world trust Vionlabs with their most valuable assets. Protecting customer data and media content is at the core of our platform, backed by comprehensive security measures designed specifically for the media and entertainment industry.

Edge Based Video Processing

Vionlabs follows an edge-based video processing approach built on a distributed hybrid deployment model. Components and services that require direct access to high-resolution video content are deployed within the customer’s infrastructure.

This ensures that only systems operated within the customer’s controlled environment have access to the original video assets, while Vionlabs’ cloud platform processes metadata and derived insights. This architecture helps protect valuable media content while enabling scalable AI-powered analysis.

Security & Privacy Practices

Our security program follows ISO 27001-based security practices, covering areas such as access control, infrastructure security, data protection, and incident management. In addition, we carefully select our technology partners and infrastructure providers, prioritizing vendors with recognized security certifications such as ISO 27001, SOC 2, and comparable industry standards.

Technical Measures

Secure Cloud Infrastructure

Our platform is hosted in Google Cloud Platform using secure, managed infrastructure and isolated environments for development, testing, and production.

Encryption in Transit and at Rest

All data transfers are encrypted using TLS/HTTPS. Sensitive data stored within our infrastructure is protected using industry-standard encryption mechanisms.

Identity and Access Management

Access to internal systems is managed through centralized identity management with Single Sign-On (SSO), role-based access control (RBAC), and mandatory multi-factor authentication.

Network Security

Strict firewall rules, intrusion detection, DDos Protection, and secure network configurations are used to limit exposure and protect internal services. Monitoring systems detect anomalous network activity.

Monitoring and Logging

Infrastructure and application activities are continuously monitored. Centralized logging and alerting enable rapid detection and response to operational or security events.

Secure Software Development

Security is embedded into the development lifecycle through code reviews, dependency management, vulnerability scanning, and controlled deployment pipelines.

Organisational Measures

Security Governance

Vionlabs operates under security policies aligned with ISO-27001 principles, covering areas such as access control, operational security, incident management, and vendor risk management.

Defined Security Responsibilities

Security responsibilities are assigned across engineering, operations, and management teams. Security oversight is coordinated at the executive level.

Access Control Processes

User access to internal systems is granted based on role and business need. Access approvals are managed by designated system owners and regularly reviewed.

Employee Security Practices

Employees receive security guidance and are expected to follow strict internal policies regarding access, device security, and handling of sensitive information.

Vendor and Partner Management

Third-party vendors are evaluated for security standards. We prioritize partners with recognized certifications such as ISO 27001 or SOC 2.

Incident Management

A structured incident response process ensures rapid investigation, mitigation, and post-incident review of security or operational incidents.

AI Governance

Artificial intelligence is a core component of the Vionlabs platform. We apply strict governance principles to ensure that AI technologies are used responsibly and that customer data and content remain fully protected.

No Training on Customer Content

Video files and data provided by customers are never used to train Vionlabs AI models. Customer content is processed solely for the purpose of delivering the contracted services.

Customer Control of Video Assets

High-resolution video content remains under the full control of the customer. Vionlabs’ hybrid edge-processing architecture ensures that original video files are processed within customer-controlled environments and are not transferred to Vionlabs infrastructure.

EU AI Act Compliance

Vionlabs operates in accordance with the EU AI Act and its risk classification framework. Our technology falls into the lowest risk category (Risk Level 4), as it does not perform biometric identification, behavioral profiling, or other high-risk AI activities.

No Processing of Personal Data in Model Inference

Vionlabs’ AI systems are designed to analyze audiovisual characteristics of media content. The models do not process personally identifiable information (PII) during inference.

AI Model Lifecycle Management

Vionlabs manages AI models through structured lifecycle processes to ensure reliability, transparency, and consistent performance. Models are version-controlled, deployed through controlled release procedures, and continuously evaluated using validation pipelines. This ensures that model behavior remains traceable, reproducible, and stable across different content catalogs and platform updates.

Privacy Protection

Vionlabs is committed to protecting personal data and handling information responsibly. Our services are designed according to privacy-by-design principles and comply with applicable data protection regulations.

Global Privacy Compliance

Vionlabs operates in accordance with major and most strict international data protection frameworks, including the EU General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados (LGPD), and the California Privacy Rights Act (CPRA).

Data Minimization

We collect and process only the data necessary to operate our services, communicate with customers, and maintain our platform.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Transparency in Data Processing

Vionlabs provides clear information about how personal data is collected, processed, and protected through our privacy documentation and contractual agreements.

Secure Data Handling

Personal data is protected through technical and organizational safeguards including strict access controls, secure infrastructure, and encrypted communications.

Data Subject Rights

Individuals have the right to access, correct, delete, or restrict the processing of their personal data in accordance with applicable privacy regulations.